General FAQs



    • What are the margin requirements for the contracts that I wish to trade?

      For a detailed margin list of the contracts, you may contact the Marketing Desk at +65 66711818 or email info.sg@kgi.com.
    • Where can I find more information on the First Notice and Last Trading Day for a particular contract?

      You may find more information related to First Notice and Last Trading Day from our contract specifications webpage or you may call our dealing desks.
    • What are the operating hours of KGI Futures (Singapore) Pte. Ltd.?

      KGI Futures (Singapore) Pte. Ltd. operates from Monday to Friday, 9.00 am to 6.00 pm. However, our Dealing Desk provides 24-hour broking, execution and clearing services to all our clients, even on Singapore public holidays.
    • Where can I find more information on Futures trading?

      For more information on Futures trading, you may visit our Products page and Product FAQ pages for more information.
    • What kind of basic trading approaches are there?

      There are basically two trading approaches, short term trading and long term trading.  Short term trading includes taking a position for 1 day, 1 hour, or a few minutes, while long term trading can stretch from several days to several weeks.
    • What licences does KGI Futures (Singapore) hold ?

      KGI Futures (Singapore) holds the Capital Market Services (CMS) license under the Monetary Authority of Singapore (MAS) and the Commodity Broking License under International Enterprise (IE) Singapore.  Besides that, we are also a clearing and trading member with Singapore Exchange Derivatives Trading Limited (SGX-DT) and a general clearing member of ICE Futures Singapore (Formerly SMX).
    • Are my funds safe with KGI Futures (Singapore)?

      Yes your funds are safe with KGI Futures (Singapore).  All customer funds are segregated from the company’s account and maintained in a Trust Account.
    • Who can I contact for enquiries on trading?

      For information on how to start trading, you may contact our marketing desk at +65 66711818 or email info.sg@kgi.com.
    • What are the main risks involved in trading derivatives and futures with KGI Futures (Singapore)?

      Transactions in leveraged Forex, commodities and futures carry a certain degree of risk. Due to it being highly leveraged, a relatively small market movement will have a proportionally larger impact on the funds you have deposited or will have to deposit. This may work well for you as well as against you.  In addition, certain-reducing orders or strategies such as the placing of stop loss orders or stop limit orders may not be effective because market conditions may make it impossible to execute such orders.
    • Where can I view the swap points earned or lost for my forex pair?

      You may view the swap points in your daily account statement when you login under KGI E-Statement on KGI Ong Capital website (www.kgieworld.sg). If you are interested to know the swap points for a particular pair of forex, please contact our Forex desk  at +65 62271788.
    • After receiving a margin call, do I still need to top up my funds if market movement goes in my favour?

      If the market movement is in your favour and it covers the margin call amount at market close, you need not top up funds for margin call.
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